24-Hour Nurse Line
Free Health Information and Physician Referral Service
Medical City Healthcare offers a free Ask a Nurse service that provides expert, timely health-related information and free physician referrals. Below you’ll find the number for the Ask a Nurse program at the Medical City hospital of your choice.
In Dallas and Collin Counties, call (972) 318-6752:
- Medical City Dallas
- Medical City Frisco
- Medical City Las Colinas
- Medical City Lewisville
- Medical City McKinney
- Medical City Plano
In Denton County, call (940) 783-4174:
In Tarrant County, call (817) 210-1684:
When you can’t reach your healthcare provider or need to find one, call Ask a Nurse to:
- Speak with a registered nurse 24 hours a day, seven days a week, 365 days a year
- Get answers to your health-related questions
- Get a referral to local primary care physicians and specialists
- Register for classes or events sponsored by Medical City hospitals
Speak with a Registered Nurse, Day or Night
There are no good times to have medical issues, but some are more inconvenient than others. That’s why Medical City Healthcare’s Ask a Nurse service is available whenever you need it. Whether you have a health-related question or need to find a doctor by specialty, location, accepted insurance plan or other criteria, our RNs are always here to help.
Our registered nurses are on call 24/7 to offer valuable support and consultation. However, they do not diagnose medical conditions. Please consult with your healthcare provider, or ask for a referral to one, to receive diagnosis and treatment.
If you request a physician referral or information about our classes and events, one of our patient care liaisons will be happy to assist you. We can even help with appointment scheduling by transferring your call directly to a physician’s office during the doctor’s regular office hours.
Always follow up with your primary care physician after contacting Ask a Nurse.
If you are having a medical emergency, call 911.